DevOps Cloud Engineer IT III

at Signet Jewelers
Location Akron, OH
Date Posted January 30, 2021
Category Default
Job Type Full-time


Who We Are
We are the world’s largest retailer of diamond jewelry and the world’s largest specialty jewelry retailer, with #1 market share in the U.S., UK and Canada. Signet operates approximately 3,200 stores globally, under the brand names Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples Jewellers, Piercing Pagoda and

All Are Welcome Here
Signet is a people company – this means that we put our customers and our employees at the center of everything we do. Our culture celebrates diversity and inclusion, while uniting around a common mission and distinct privilege of helping our customers Celebrate Life and Express Love. We strive to make sure that our 35,000 employees have professional, personal and social development opportunities to unleash their full potential and have equal opportunity for advancement, regardless of their gender, race, sexuality or any other aspect of their background. At Signet, we nurture an inclusive environment where employees feel safe, supported and empowered at work each day. We do not and will not tolerate any behavior that undermines this effort.

*Remote opportunity available

The Role

Provide support to solution delivery teams in the migration to cloud and cloud-based CI/CD.  Deliver and support the DevOps CI/CD pipeline processes, platforms, tools, and services with a focus on designing and delivering standard services and leveraging standard services to meet the needs of business and applications teams. Coach and mentor staff on cloud and CI/CD processes, platforms, tools, and services.

The Responsibilities

DevOps CI/CD Design and Implementation Support

  • Partner with Solution Delivery staff and Cloud Platform engineers to build and deploy applications through the Signet DevOps CI/CD pipeline
  • Analyze, design, and configure DevOps CI/CD processes, platforms, tools, and services for the build and deployment of Signet applications
  • Coach and mentor application delivery staff on CI/CD and cloud processes and tools
  • Configure standardized reusable application code and infrastructure templates, and work with Solution Delivery teams to integrate into their applications
  • Provide CI/CD and cloud guidance and recommendations to projects, application development teams, and business staff
  • Ensure that Solution Delivery staff build and deploy applications following the Signet DevOps CI/CD and Cloud standards
  • Participate and/or lead application projects that impact or change the Signet DevOps CI/CD pipeline
  • Act as the primary expert and support resource for the nonstandard DevOps CI/CD user requests

DevOps CI/CD Systems Management and Support

  • Act as a 2nd level support for user requests and CI/CD application issues
  • Maintain the operation, security, compliance, and disaster recovery of the CI/CD pipeline as a whole as well as individual platforms and tools
  • Lead DevOps CI/CD platform and tool issues resolution activities that are impacting application delivery
  • Partner with application development teams to troubleshoot application build and deploy issues
  • Partner with cloud engineering teams to troubleshoot infrastructure build and configuration issues
  • Partner with solution delivery teams and cloud engineers to develop and version standard cloud application code and standard cloud infrastructure code
  • Proactively identify and resolve CI/CD issues before they impact business activities

Enable new capabilities

  • Lead DevOps CI/CD Maintenance and Continuous improvement projects that impact CI/CD platforms and tools
  • Partner with the Signet AWS Application Architect to design and refine the DevOps AWS cloud and CI/CD pipeline processes, platforms, and tools used to deliver services to application developers and stakeholders
  • Partner with solution delivery teams to continuously reassess, redesign, and evolve the current DevOps standard processes, platforms, and tools to meet the ever-changing needs of the business

Formal Education & Certification

  • Bachelors or Higher degree in computer science, information systems, or related field or equivalent work experience
  • AWS DevOps Engineer or Architect certification preferred

Skills & Experience


  • Minimum 10yrs IT experience
  • Minimum 5yrs Cloud, DevOps, or Systems Architecture experience
  • Minimum 3yrs AWS architecture, installation, and operation experience
  • Minimum 3yrs CI/CD tool architecture, design, installation, configuration, and maintenance
  • Minimum 2yrs Jenkins architecture, installation, configuration, and operation experience
  • Minimum 2yrs application development, scripting, or automation experience
  • Minimum 1yr Containerization with Docker and Kubernetes
  • Minimum 1yr Terraform, AWS CloudFormation, or Azure Templates infrastructure as code experience


  • Jira, Confluence, Bamboo, and BitBucket architecture, design, installation, configuration, and maintenance experience
  • AWS DevOps Pipelines setup, configuration, and operational experience
  • Ansible Tower and Playbook development experience
  • AWS EC2 including requirements, operations, auto scaling, monitoring, and pricing
  • S3 and Glacier for storage and backups.
  • Elastic Container Registry and Service
  • Kubernetes Service
  • Identity Access Management (IAM)
  • CloudWatch and CloudTrail (with networking coordination for flow logs)
  • VPCs, Subnets, Internet Gateways, Flow Logs, and ACLsIntegration with CI/CD
  • Secrets Management

Functional Knowledge

  • Unix and Windows Administration capabilities
  • ServiceNow User Requests and workflow capabilities
  • SQL database and SQL queries
  • Ant, Maven, Grunt, and Gradle

Personal Attributes

  • Willing to act as a change agent and evangelist for cloud, DevOps, CI/CD, and automation technologies
  • Demonstrated aptitude for learning and applying new technologies, languages, techniques, and/or cloud development and delivery disciplines.
  • Demonstrated ability to work within and across teams to deliver on business objectives
  • Demonstrated ability to lead project teams and mentor junior staff
  • Demonstrated ability to hold oneself to high professional standards and excellence
  • Demonstrate resourcefulness to work independently to identify and resolve discrepancies, defects, incidents or problems.
  • Excellent written and verbal communication skills
  • Exceptional problem-solving capabilities and analytical skills

Benefits & Perks

  • Competitive healthcare, dental & vision insurance
  • 401(k) matching after one year of employment
  • Generous PTO + company holidays
  • Diversity programs
  • Paid subscription to PlateJoy
  • Much more!
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