Engineer, Restaurant Support DevOps (23010420)

Description

CULTIVATING A BETTER WORLD

Food served fast does not have to be a typical fast-food experience.  Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.

THE OPPORTUNITY

The DevOps Engineer bridges the gap between the IT Restaurant Technology and IT Operations (Support and Field Services) so that Chipotle can release software faster and more reliably. The DevOps Engineer collaborates with partners in development, QA, deployment, knowledge management and training, and support to ensure changes are documented, training and support are considered, that QA is comprehensive, deployment method and validation are understood, and support is confident in their ability to provide solutions in cases of issues. The DevOps Engineer will partner with the Automation team to assist in the design and development of automation of repetitive tasks for known issues to reduce the impact of support. The DevOps Engineer will and will ensure that continuous feedback is provided to development, QA, and deployment teams from operations to further reliability on future releases.

WHAT YOU’LL DO

In addition to following Chipotle’s policies and procedures, principal accountabilities include, but are not limited to:

• Investigate and resolve highly technical issues
• Perform root cause analysis for production errors
• Collaborate with software vendors to investigate and develop solutions to production issues
• Develop and maintain processes for operations and support
• Develop automation, effective monitoring, and analysis solutions
• Design visualizations for systems to reduce troubleshooting time
• Design, build, and deploy configuration changes, applications, and policies to mobile devices
• Help define, document, evolve, and evangelize high standards and best practices across multiple teams

WHAT YOU’LL BRING TO THE TABLE

• Bachelor of Science Degree in Computer Science/Engineering, Electrical Engineering, or related field
• 5-8 years of advanced IT Support or Development for multi-unit enterprise
• Some Supervisory experience preferred
• A+, CSM, ITIL certifications required
• Network+ or ITILv4 certifications preferred
• Advanced NCR Aloha Support or Administration
• Automation using Puppet, Chef, UiPath

WHO WE ARE

Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has over 3,000 restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants. Chipotle is ranked on the Fortune 500 and is recognized on the 2022 list for Fortune's Most Admired Companies. With over 100,000 employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit www.chipotle.com

PAY TRANSPARENCY

A reasonable estimate of the current base salary range for this position is $71,000 to $97,000. You are also eligible for annual cash bonuses and equity awards based upon performance and other factors. Actual compensation offered may vary depending on skill level, experience, and/or education. Chipotle offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more.  Visit jobs.chipotle.com/benefits

Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply.

To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact [Click Here to Email Your Resumé].

Primary Location: Ohio - Columbus - 8890 - 500 Neil Ave-(08890)

Work Location:
8890 - 500 Neil Ave-(08890)
500 Neil Ave
Columbus 43215